Shipping

We Deliver To The Following Countries

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Australia

Shipping Methods and Rates

  • Please note that we do not ship to hotels addresses or any other temporary addresses. Braun Buffel Australia reserves the right to reject delivery to any address at its own discretion.
  • Choose Standard, Express, 'Want it Now' or Store Pickup.
  • The shipping rates for Standard and Express Delivery are based on the total order value (inclusive of GST), while the shipping rates for 'Want it Now' are based on distance / post code.
  • The shipping rates are as follows:
Order Value Standard Express Want it Now Store Pickup
A$0.01 - A$100.00 A$5 A$7 Starting from A$7.70 per order (depending on your post code) Free
A$100.01 - A$500.00 Free A$3
A$500.01+ A$5
Estimate Delivery Time* 3-8 business days 2-3 business days 3 hours same day Available for store pickup within 24 hours

* Business days are Monday-Friday, excluding public holidays within Australia.

Standard Delivery

We offer free shipping on standard delivery Australia-wide for orders above A$100. Your order shall be despatched via Australia Post Registered Post Service with tracking information. Delivery by this service will normally take 3-8 business days after order confirmation receipt of payment.

Express Delivery

If you like to speed up the delivery of your order, please kindly select "Express Delivery" while making the order. Express Delivery will be despatched via Australia Post Express Post Service, and normally takes between 2-3 business days after order confirmation and receipt of payment.

We offer a 3-Hour Same Day Delivery service provided by 'Want it Now' within 40km of Melbourne's City Centre, available as a shipping method during checkout for qualifying orders. If you choose to upgrade your shipping method to 'Want it Now', your order and payment must be received between 10:00 am to 4:00 pm AEST Monday to Friday, shipped to an eligible address.

The following conditions apply to Want it Now:

  • No shipping to P.O. Boxes.
  • Signature required upon receipt of delivery.
  • Please ensure that someone is present at your nominated delivery address for the FULL 3 hour duration after you have placed your order.
  • If 'Want it Now' couriers are unable to deliver an item to you because nobody was available to sign for the item, customer service from 'Want it Now' will contact you and work with your instructions to leave it safely following your specific directions, or alternatively, to arrange for redelivery for a fee.
  • Item eligibility is indicated during checkout. If the order is placed after the deadline, your order may not be processed until the following business day. If this shipping option doesn't appear, the order isn't eligible.

Store Pickup

Our store pickup service allows you to make a purchase on BraunBuffel.com.au and pick up the item at a Braun Buffel store location in Australia. In-store pickup of items ordered online is currently only available at our Collins Street location at 234 Collins Street, Melbourne VIC 3000. It's the perfect solution when you don't have time to wait for delivery or you need a last-minute gift.

  • Select "Store Pickup" during the checkout process.
  • Once you have completed the checkout process online, you will receive 2 separate emails.
  • The first is the 'Order Confirmation' email: Received as soon as your order is placed and confirms that your order is being processed.
  • The second 'Order Update' email: Received within 24 hours of Order Confirmation Email and will alert you that your order status has been updated to “Ready for pick up”. Your order will be ready when this Email has been sent to you.
  • Upon receipt of your Pickup Email, you may go to the Braun Buffel store and pick up your order. Please bring the following when you pick up your purchase : (1) valid form of identification such as Driver's License or state/government issued photo ID (2) Credit card or gift card used for purchase (only the individual named on the credit card can pick up the order) (optional) A copy of the Order Confirmation Email.